Terms of Service

Last updated: August 19, 2026

These Terms of Service govern your use of the NOVIRA website and any purchases made through our online store.

Throughout these Terms, the terms “NOVIRA,” “we,” “us,” and “our” refer to HORIZON PRIME COMMERCE LLC, the company operating this store.

By visiting our website, creating an account, or purchasing from us, you agree to these Terms of Service. If you do not agree with these Terms, you should not use our website or services.

1. Online Store Terms

By using our website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction or that you have permission from a parent or legal guardian where required.

You may not use our products or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code, or any other technology intended to interfere with the operation or security of our website.

Violation of these Terms may result in suspension or termination of access to our services.

2. General Conditions

We reserve the right to refuse service, cancel orders, limit quantities, or restrict access to our website where reasonably necessary, including in cases of suspected fraud, abuse, payment issues, or violation of these Terms.

We may update, modify, suspend, or discontinue portions of our website or services at any time.

3. Products

We make reasonable efforts to display our products, colors, photographs, measurements, and descriptions as accurately as possible.

However, colors and appearance may vary depending on your device, screen settings, lighting, and other factors.

Product availability is subject to change without notice.

We reserve the right to limit the quantities of products available for purchase.

4. Prices

Prices displayed on our website are subject to change without notice.

The price applicable to your purchase is the price displayed at checkout when your order is submitted, unless an obvious pricing or technical error has occurred.

Any applicable shipping charges, taxes, duties, or other fees will be displayed or communicated where required.

5. Orders

Submitting an order does not necessarily guarantee acceptance.

We reserve the right to reject or cancel an order when reasonably necessary, including in cases involving:

• Suspected fraudulent activity

• Unauthorized payment methods

• Incorrect pricing or product information

• Inventory errors

• Unusual or excessive order quantities

• Violation of these Terms

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded to the original payment method.

6. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information.

You are responsible for ensuring that your billing, shipping, email, and payment information is accurate.

Incorrect or incomplete information may result in delays or cancellation of your order.

7. Payments

Available payment methods are displayed during checkout.

By submitting payment information, you represent that you are authorized to use the payment method provided and authorize the applicable charge for your order.

Payments may be processed by third-party payment providers.

8. Shipping and Delivery

Estimated processing and delivery times displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather conditions, holidays, and incorrect delivery information.

Customers are responsible for providing a complete and accurate delivery address.

Please refer to our Shipping Policy for additional information regarding processing, delivery, and shipping.

9. Returns and Refunds

Eligible products may be returned within 30 days of delivery, subject to the conditions described in our Return & Refund Policy.

Returned items must generally be unworn, unused, in their original condition, with their original tags and packaging.

Unless the product arrived damaged, defective, or incorrect, customers are responsible for applicable return shipping costs.

Return requests can be submitted through your NOVIRA customer account:

https://shopify.com/99391471922/account

Please review our Return & Refund Policy for complete eligibility requirements and instructions.

10. Order Cancellations

Customers may request cancellation within 15 minutes after placing an order.

Cancellation requests can be submitted through:

https://shopify.com/99391471922/account

Once the cancellation period has expired, we cannot guarantee that an order can be canceled because processing or fulfillment may already have begun.

If the order can no longer be canceled, the customer may request an eligible return after delivery according to our Return & Refund Policy.

11. Damaged, Defective, or Incorrect Products

Customers should inspect their order upon delivery.

If an item arrives damaged, defective, or different from the item ordered, please contact us or submit a return request as soon as possible.

We may request photographs or other reasonable evidence so that we can evaluate the issue.

Where the issue is confirmed to be our responsibility, we will provide an appropriate remedy in accordance with applicable law and our policies.

12. Promotions and Discounts

Promotional offers, discount codes, sales, and other incentives may be subject to additional conditions.

Unless otherwise stated:

• Promotions cannot be combined.

• Discounts have no cash value.

• Promotions may expire.

• Promotional pricing may be limited to selected products or periods.

We reserve the right to modify or end promotional campaigns where permitted by applicable law.

13. Accuracy of Information

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other information.

We reserve the right to correct errors or inaccuracies and update information where reasonably necessary.

If an error materially affects an order already placed, we may contact you with available options or cancel and refund the affected order.

14. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in that policy.

15. Third-Party Services

Certain features of our store may rely on third-party providers, including payment processors, shipping carriers, analytics providers, and ecommerce technology providers.

Your use of certain third-party services may also be subject to their respective terms and policies.

NOVIRA is not responsible for third-party websites or services that we do not own or control, except where liability cannot legally be excluded.

16. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for independently operated third-party websites, their content, privacy practices, products, or services.

You should review the applicable policies of any third-party website before providing information or completing a transaction with that party.

17. Reviews, Feedback, and Submissions

If you submit reviews, feedback, photographs, comments, suggestions, or other content to NOVIRA, you confirm that you have the right to provide that content.

You must not submit content that is unlawful, fraudulent, defamatory, abusive, obscene, malicious, or that infringes the rights of another person.

We may remove content that violates these Terms or applicable law.

18. Intellectual Property

The NOVIRA name, branding, website design, photographs, graphics, product descriptions, written content, and other materials available through our website may be protected by intellectual property laws.

You may access our website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit our protected content without authorization.

19. Prohibited Uses

You may not use our website or services:

• For unlawful purposes

• To violate applicable laws or regulations

• To infringe intellectual property rights

• To submit false or misleading information

• To distribute malicious software

• To collect information about other users without authorization

• To interfere with the security or operation of our website

• To engage in fraudulent activity

• To circumvent purchasing restrictions or security measures

We reserve the right to restrict access where prohibited activity is detected.

20. Disclaimer of Warranties

We aim to provide accurate information and reliable access to our online store, but we do not guarantee that the website will always be uninterrupted, error-free, or available.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded under applicable law.

21. Limitation of Liability

To the fullest extent permitted by applicable law, NOVIRA and HORIZON PRIME COMMERCE LLC will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.

22. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless HORIZON PRIME COMMERCE LLC and its affiliates, officers, employees, contractors, and service providers from claims arising from your unlawful use of our website, violation of these Terms, or infringement of another party's rights.

23. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.

24. Termination

These Terms remain effective unless terminated by either you or us.

You may stop using our website at any time.

We may suspend or terminate access where we reasonably believe these Terms have been violated or where necessary to protect our business, customers, or services.

25. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies displayed on our website, constitute the agreement governing your use of our online store and purchases from us.

26. Governing Law

These Terms are governed by the laws applicable to HORIZON PRIME COMMERCE LLC in the State of Florida, United States, without limiting any mandatory consumer protection rights that may apply to customers in their country or jurisdiction.

27. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, policies, or legal requirements.

The current version will always be published on this page with its updated effective date.

Your continued use of our website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

28. Contact Information

Questions regarding these Terms of Service can be submitted through the contact options available on our website.

NOVIRA
Operated by HORIZON PRIME COMMERCE LLC
7901 4th St N Ste 300
St. Petersburg, FL 33702
United States